A Simple Key For telus billing support Unveiled

A Simple Key For telus billing support Unveiled

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and over the billing side, that’s a lot more horrendous! Purchased a whole new cellphone as my deal was up for renewal online was imagined to get $a hundred credit score under no circumstances confirmed up sent the cell phone by using mail how they advised me to copyright Post and received it. I acquired a text information stating they obtained it and my credit history is going to be on my Invoice, but however my bill came and so they however cost me for it. When I named. They'd the audacity to state that the phone wasn’t the cell phone they have been expecting?! What other cell phone could it have already been? It absolutely was their phone they despatched me two many years back?! Together with the convey it back again plan?! They told me they might explore it and electronic mail me back hardly ever bought an electronic mail. They referred to as me back and we’re wanting to say it was a technical issue with my phone the same agent who is supposed to have taken care of me?

Individuals agents Doing work towards Telus Rewards, rather than trying to keep the aged faithful customers they make them disappear to look for other supplier

@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and so they hanged up on me, expressing that I must call through "normal Place of work several hours". Is this for actual?

I am endeavoring to renew my internet service after the two 12 months agreement expired. We even have essential cable which I under no circumstances use and wish to get rid of. It really is extremely hard To do that online, along with the cell phone number for support is rather very well concealed. I eventually bought it from a reseller. I called the amount, and listened to AI try out to acquire me to make it happen on line, but You cannot prevent employing a service on the internet.

I left Rogers to come back to Telus for the reason that I believed from the assure of better service and reasonable remedy, but this practical experience has long been nearly anything but.

for the Black Friday i referred to as Telus to obtain me a completely new cell line for my daughter if there's a deal like i acquired previously for my other Children as being a loyal customer with Telus.

once the agent evaluate my account he claimed i Telus technical support can't give you a deal or credits like you have now with all your exiting account, so i just gave up and hangup the cellphone.

Undoubtedly not the experience we would like our customers to own. Be happy to deliver us a private message and we could talk about our possibilities for getting this fixed in your case.

The TELUS group acknowledges that our get the job done spans quite a few Territories and Treaty regions and we've been grateful for the normal Know-how Keepers and Elders who will be with us today, whoever has gone prior to us along with the youth that encourage us.

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The TELUS crew acknowledges that our work spans many Territories and Treaty places and we're grateful for the normal Understanding Keepers and Elders who will be with us nowadays, individuals who have long gone ahead of us as well as the youth that encourage us.

The Television set sign continues to be misplaced due to the fact Friday, September twenty seventh along with the technician who showed up yesterday,  September thirtieth couldn't take care of the situation immediately after switching the Television cable box and cable. I was knowledgeable that the Internet Modem has to be adjusted way too, but he didn't have it.

Looks as if all we will do now's air our grievances over a public Discussion board while in the hopes of someone able of authority can in fact do something about it.  

I will cancel many of the services home and mobile with Telus and convey to my friends and family to take action, which was the worst knowledge I obtained with Telus